Project End to End UX process(RPA tool - responsive)

About me

My Works

Field Study/Competitor Analysis

Conversational UI (ERP - Chat bot)

Augumented Reality / Computer Vision

Virtual Reality

Mobile/Smart Watch

Web App - Testing Product

Analytics Dashboard (Responsive)

Usability Testing

Field Research - Customer Experience Coffee shop

KKUXD

Revamp existing application and Make more usable and user-friendly on script/bot monitoring activity. Allow user to configure, schedule and manage virtual workforce of virtual softbot from anywhere, in real-time.

RPA – Monitoring console

Expert review on existing application, User research like user interview, contextual enquiry, Persona, card sorting, Task analysis, Work Flow Analysis, User Journey, Information architecture, Conceptualization, wireframe.

UX activities

Seamless UX for the script automation lifecycle, Spontaneous and instance response for the soft bot manage/maintenance, On demand reporting with user customization.

Solutions

Persona

Journey Map

Task listing

Card Slotting

Information Architecture

Low fidelity wireframe

UX Benefits

Task Flow